Why Firelands Hardware
Our Customer Service
At Firelands Hardware, we pride ourselves in providing hands-on service to all of our customers. When you call our line you'll never talk to a robot, and most likely, one of the owners will be answering. If you have any questions about our products we'll be happy to answer them and provide whatever assistance you need to get your job completed.
Our quality Products
One of the perks of being a small business is that we can serve our customers better and faster than the bigger names. All of our aluminum products are made in our warehouse and get that important Made in America label. We stand by our products and if you're not happy, we're committed to making it right.
Our staff has been around the block a few times and has extensive experience and knowledge in commercial hardware and hollow metal doors. If you run into something new, our team can help you find exactly what you need to complete your job. We'll make sure you have the products that fit your needs every time.
Our marketing support
With a professional artist and designer on staff, we're able to provide custom labelling and marketing options. Want a copy of a flyer with your logo on it? No problem. Want a file of our entire catalog with your company info in it instead of ours? Send over your logo. We want our customers to succeed.
Let’s Work Together
Firelands Hardware is a family owned and operated company that's been in business since 2000. The company was founded and built by John Bockert and his wife Paulette using their experience and knowledge as leading professionals in the commercial hardware industry to get Firelands Hardware up and running.
Since 2021, two of John and Paulette's children have taken over the leadership roles in the company. Mason Bockert brings his engineering expertise and skills, vetting and designing new products as well as being crucial to the operations and manufacturing process. While Ellie Augsburger is our creative lead and keeps things organized behind the scenes doing the administrative work while also providing stellar customer support.
Working mostly with commercial hardware, we've been importing high quality hinges, locksets, and door closers from the start. We've grown our catalog to include thresholds, weatherstripping, door sweeps, and more: all made in the USA, right in our very own warehouse in Monroeville, Ohio.
We're continuing to grow and add to our services and our catalog more and more each year. Sign up for our email newsletter to get notifications of the latest products and deals.